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Platform GuideNovember 202410 min read

Webbing Platform Complete Guide: Features, API, and Best Practices

Comprehensive overview of Webbing Solutions' platform capabilities, API integration, Business Rules, VPN setup, and automation features for global IoT deployments.

Webbing Platform Complete Guide: Features, API, and Best Practices

Explore the full capabilities of the Webbing Platform, designed to streamline global IoT deployments with comprehensive management, automation, and monitoring tools.

Platform Overview

The Webbing Platform represents a complete IoT connectivity management solution, combining carrier-grade network access with sophisticated software tools for provisioning, monitoring, and optimizing your global device fleet. Built on years of real-world deployment experience, the platform addresses the practical challenges faced by organizations managing hundreds or thousands of connected devices across multiple countries and industries.

The web-based interface provides intuitive access to all platform features, while the REST API enables deep integration with your existing systems for automated workflows and custom dashboards.

Core Platform Features

Global Network Coverage

Access to over 200 countries through 600+ carrier partnerships ensures your devices maintain connectivity virtually anywhere. The platform automatically selects the optimal carrier in each location based on signal strength, pricing, and performance history. Network coverage maps and carrier performance data help you plan deployments and anticipate connectivity quality in new regions.

SIM Lifecycle Management

Comprehensive SIM management encompasses the entire device lifecycle from initial provisioning through activation, monitoring, troubleshooting, and eventual decommissioning. Bulk operations enable efficient management of large fleets, with CSV import/export for integration with inventory systems. SIM states (Test, Activated, Suspended, Deactivated) provide fine-grained control over connectivity and billing.

Flexible Data Plans

Choose from individual SIM plans or shared data pools based on your deployment characteristics. Pool plans are ideal for fleets with variable usage patterns, as devices can draw from a collective data allocation, reducing waste from unused individual allowances. Multi-tier plans automatically adjust rates based on consumption levels, optimizing costs for both light and heavy users within the same deployment.

Business Rules Automation

Business Rules enable automated responses to specific conditions and events, eliminating manual intervention for routine scenarios. Examples include automatically suspending SIMs that exceed data thresholds to prevent overage charges, triggering alerts when devices haven't connected within expected timeframes (indicating potential hardware issues), and automatically activating replacement SIMs when devices are swapped.

Rules combine triggers (data usage, connection status, geolocation) with actions (notifications, state changes, API calls) to create sophisticated automation workflows tailored to your operational requirements.

VPN and Security

Preconfigured VPN access enables secure communication between devices and your infrastructure, protecting data in transit and enabling private network addressing. Multiple VPN protocols are supported including OpenVPN, IPSec, and WireGuard. Private APN configuration provides an additional security layer by routing device traffic through dedicated network paths, isolating your IoT fleet from public internet traffic.

Real-Time Monitoring and Analytics

The platform's monitoring dashboard provides comprehensive visibility into fleet performance and connectivity health. Real-time data includes current connection status, network carrier selection, signal strength, data consumption, and active session durations. Historical analytics reveal usage patterns, identify abnormal behavior, and support capacity planning.

Customizable alerts notify your team of critical events via email, SMS, or webhook, ensuring rapid response to connectivity issues. Detailed session logs assist with troubleshooting, providing connection timestamps, disconnection reasons, carrier information, and data volumes for each session.

API Integration

Webbing Solutions provides a comprehensive RESTful API that enables programmatic access to all platform functionality. The API is organized around standard HTTP methods (GET, POST, PUT, DELETE) and returns JSON-formatted responses, making integration straightforward with any modern programming language.

Key API Capabilities

  • SIM Management: Programmatically activate, suspend, or retrieve status for individual SIMs or bulk operations
  • Usage Queries: Retrieve real-time and historical data consumption for reporting and billing integration
  • Session Data: Access detailed connection logs for troubleshooting and analytics
  • Plan Management: Automate plan assignments and modifications based on usage patterns
  • Webhook Configuration: Programmatically configure webhook endpoints for event notifications

Webhook Implementation

Webhooks provide real-time event notifications pushed to your systems as events occur, eliminating the need for constant polling. Configure webhooks for session starts/stops, data threshold breaches, SIM state changes, and other critical events. Each webhook payload includes event details, timestamps, and relevant identifiers for integration with your monitoring and management systems.

IoT Experts provides webhook implementation assistance, including endpoint setup, payload parsing, and integration with popular platforms like Slack, PagerDuty, and custom ITSM systems.

Best Practices for Platform Utilization

Device Selection and Testing

Begin new deployments with thorough device and connectivity testing. Order test SIMs with full platform access to validate device compatibility, confirm connectivity in target regions, and measure expected data consumption patterns. Document APN settings, connection behavior, and any carrier-specific quirks discovered during testing to streamline production rollout.

Staged Deployment Approach

Deploy in phases rather than activating your entire fleet simultaneously. Start with a pilot group of 10-20 devices to validate configurations, refine Business Rules, and establish operational procedures. Gradual expansion allows you to identify and resolve issues before they impact your full deployment.

Network Optimization

Leverage the platform's network selection features to optimize performance. For stationary deployments, manually select preferred carriers based on testing results. For mobile deployments, configure network selection priority to favor carriers with superior performance in your primary operating regions while maintaining automatic failover capabilities.

Security Measures

Implement VPN connectivity for all devices transmitting sensitive data. Use private APNs for an additional security layer and network isolation. Regularly review SIM access logs and configure alerts for unusual behavior patterns such as unexpected geolocation changes or abnormal data consumption that might indicate device compromise.

Cost Management

Configure data limit alerts at 75% and 90% thresholds to avoid surprise overage charges. Use Business Rules to automatically suspend SIMs exceeding thresholds pending investigation. For predictable usage patterns, optimize plan assignments to match expected consumption. Schedule quarterly reviews with IoT Experts to analyze usage trends and adjust plan allocations for maximum cost efficiency.

IoT Experts Platform Services

While the Webbing Platform is designed for self-service operation, IoT Experts provides value-added services to maximize your investment:

  • Initial Platform Configuration: Guided setup of your account, plan selection, and Business Rules configuration
  • API Integration Development: Custom integration between the Webbing API and your systems
  • Ongoing Platform Optimization: Quarterly reviews of usage patterns with recommendations for plan adjustments and configuration improvements
  • Technical Training: Platform training for your team covering all features and best practices
  • Priority Support: Direct access to experienced support engineers familiar with your deployment

Whether you're launching your first IoT deployment or scaling an existing fleet, the Webbing Platform combined with IoT Experts' guidance provides the foundation for successful global connectivity. Contact us to discuss your specific requirements and explore how the platform can be optimized for your use case.

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